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FAQ
Hello there, my name is Florence K. I'm thrilled to introduce my online bridal shop, Florencek Paradise Hong Kong.
Welcome "Florencek Paradise the Art of Wedding Hair Accessories," discover a treasure trove of exquisite hair adornments that will elevate your bridal hairstyle to new heights. From delicate hairpins and sparkling combs to intricate headbands and floral crowns, this collection showcases the artistry and craftsmanship that goes into creating stunning hair accessories.
Step into a world where elegance meets romance as you explore the diverse range of options offered by Florence K. Each piece is meticulously designed to capture the essence of your unique style and enhance your natural beauty. Whether you're envisioning a bohemian-inspired look, a vintage-inspired hairstyle, or a modern and chic updo, these accessories are crafted to complement any bridal vision.
Immerse yourself in the artistry of a Florencek Paradise as you learn about the intricate techniques used to create these hair accessories. Delicate floral motifs, intricate beading, and Swarovski crystal embellishments come together in harmonious designs that will make you feel like a true goddess on your special day.
Whether you're a bride seeking a touch of whimsy, a vintage-inspired charm, or a glamorous accent. Let the captivating beauty of these accessories transform your hair into a stunning masterpiece that will leave everyone in awe.
愛與創作的旅程
每個愛情故事都有其獨特的篇章，而 Florence K 的故事，正是從她的婚禮開始的。在那個特別的日子裡，作為新娘的她想要一款獨特的頭飾，來襯托她的裙褂。然而，當她在市場上尋找時，卻發現很難找到一件既符合她心意又能展現個性的飾物。
面對這樣的困境，Florence K 毫不猶豫地決定自己動手製作。那一刻，她的心中燃起了創作的火焰。每一針每一線，她都在用心交織著對愛情的憧憬與期待。在那段時間裡，她開始體會到，飾物不僅僅是裝飾品，更是能夠承載情感與記憶的藝術品。
隨著她的創作逐漸成熟，Florence K 成立自己品牌，開啟了製作獨一無二、量身訂製手作飾物的旅程。與其說是購買一件飾物，不如說是參與了一段充滿心思的過程。這個過程中，每一件訂製首飾都根據顧客的品味和喜好設計，讓每個作品都能夠珍藏無數的美好回憶。尤其是她的結婚耳環，款式多樣，從珍珠、鋯石、晶石到水晶，每一對耳環都是對愛情的讚美。無論是送給心愛的人，還是作為對摯友的祝福，Florencek Paradise 的耳環定能讓每一位佩戴者感受到那份獨特的情感共鳴。
Florence K 的故事告訴我們，真正的美在於情感的流露與經歷的積累。每一件飾物，都是一段靈魂之旅的結晶，讓我們在每次佩戴時，都能回憶起那些珍貴的瞬間。這不僅是她的創作之路，更是每位新娘心中對愛情的美好寄託。
01
Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.
We gladly accept all major credit cards (i.e. Visa, Mastercard, Alipay etc.) or Paypal. We may also accept additional payment methods depending on which country you are shopping from. Any available payment methods will be displayed on our checkout page.
02
Delivery and Shipping
- All Hong Kong orders over HK$400 will be delivered by S.F. Express. FREE local courier for self pick up at S.F. Express centers/ EF Lockers/ appointed 7-11 or Circle K (pls fill in S.F. location code at address form) and FREE courier to home or office address.
- All Hong Kong orders below $400, courier charge $30 will be add. Hong Kong Standard Delivery 2-5 Business days,
- All oversea orders: To ensure you get your pieces as quickly as possible we ship all international parcels with UPS / Hong Kong Speedpost. Depending on the country, most of our parcels reach you within 7 working days (up to 10 working days for remote areas). Distribution of freight will be paid by the customer orders the goods arrive, the company will inform the customer about the email Hong Kong Speedpost shipping.
S.F. Express Service Center Locations
https://htm.sf-express.com/hk/en/dynamic_function/S.F.Network/SF_store_address/
* Applicable custom fees, taxes and duties are the sole responsibility of the customers.
For international customers, please allow 1-3 weeks of delivery time, please feel free to contact us for more details on shipping time and information for your country.
03
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays for delays due to customs.
04
Returns & refunds
If you are not entirely satisfied with your accessory you can return it within 7 days of receiving it for a full refund minus the cost of postage. This does not apply to bespoke orders or to pierced earrings.
If you would like a refund please email us within 48 hours of receiving your order.
Returns must be sent back in a saleable condition, in their packaging with any labels still attached in order to receive a refund. Refunds cannot be given if the item is returned after seven days.
*The buyer is responsible for paying the return shipping or exchange shipping. The return must be shipped back within 7 days of the day you received the package. Please do not return items without first emailing to ensure you are eligible for a refund - and to ensure you complete the returns process correctly.
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Become part of the Florencek Paradise family on Instagram and show off your happy moments by using the hashtag #FlorencekParadise
HK Deliveries:
Order above HK$400
Shipping is on us!
You're welcome.
International Deliveries:
Shipping is free from certain order values.Shipping prices depend on the country of destination and will be shown at checkout.
New: Pay in 4 Easy Installments with Paypal
*We ship fast, secure and worldwide with our trusted partner UPS ,S.F. Express and HKSpeedpost
*International shipping fees
For all other international customers, free Shipping will be provided to all purchases over HKD1000 during checkout.
Hand Crafted
Bespoke Design
Personalised Service
I love working with brides to create the perfect hair accessory for their big day and my bespoke service is ideal if you want to wear a unique headpiece. I offer consultations via email or video call.
Tailored To You
During a consultation, I take the time to get to know you, your personal and wedding style, and we’ll look at examples of my work and discuss materials and colour before I work with you to create your custom design that is completely tailored to you.
Best Materials
I'll use my expertise to recommend the best materials and techniques to bring your vision to life. You'll be able to see sketches and/or mockups of your hair accessory. Once you're happy with the design, I'll create your bespoke hair accessory by hand in my studio, using only the highest quality materials and artisan techniques.
A Timeless Piece
At the end of this special process, you will possess a breathtaking accessory that is truly exceptional. It will flawlessly enhance your attire, hairstyle, and individual style, and can be cherished not only by you but also by future generations for years to come.